10% off your JCassand order! Use promo code JC19WR at checkout.
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
    Total

    Help Center

    FAQ

    Neckties

    Can you get more than one design with one cut?

    How is the necktie tied?

    How do I get the right blade length?

    To get the style I want, what do I do first?

    What is button position?

    What is blade length?

    What is a cut?

    Why is the label above the loop/keeper versus under?

    Shipping

    Do you offer free shipping?

    Where do you ship?

    Do you ship internationally?

    How are the neckties shipped?

    How much will I be charged for shipping?

    Orders

    Information

    What is the status of my order?

    When will I receive my order?

    Why isn’t my order going through?

    How do I track my order?

    What should I do if my tracking status shows “delivered” but I did not receive my package?

    Returns & Exchanges

    What is your return and exchange policy?

    Can I exchange an item?

    Do you offer price adjustments?

    Can I return Final Sale items?

    How long does it take to receive my refund?

    What should I do if I received a damaged or defective item?

    Payment

    What forms of payment do you accept?

    Other form of Online Payments we accept

    Why isn't my payment going through?

    How much will I be charged for tax?

    Sales & Promotions

    What does Final Sale mean?

    What if the promotion code does not work?

    Can I use more than one promotion code on an order?

    Account/Subscription

    Do I need an account to place an order?

    How do I create an account?

    How do I change my account password?

    How do I subscribe to your email list?

    How do I unsubscribe from your email list?

    What is your return address?